Jieyang City Buyer Star Metals&Plastics Products Factory,established in 2002, is a professional engaged in the research, development, sale and service of tableware,barware,straw,cookware. We are located in Jieyang,Guangdong with convenient transportation access. Dedicated to strict quality control and thoughtful customer service, our experienced staff members are always available to discuss your requirements and ensure full customer satisfaction. Selling well in all cities and provinces around China, our products are also exported to clients in such countries and regions as Italy,UK,USA,Australia etc. We also welcome OEM and ODM orders. Whether selecting a current product from our catalog or seeking engineering assistance for your application, you can talk to our customer service center about your sourcing requirements.
1. production line and production procedure
Our production line is one of the best in our industry. It’s imported from Italy and assembled only 3 years ago. And our highly defined production procedure will make sure the quality is stable and satisfied.
2. finished product quality
We are well known for our excellent quality in the market. We have enjoyed repeating orders from many clients who trust us for years, and it is all about stable quality.
We are very serious about quality inspection and we try our best to stop any defective products from being shipped. Once we found any quality issue, un-qualified products, we will replace them with any cost.
3. Packaging, transportation process
packing and shipping section, if the cargo is well protected
We pay attention to every section which may affect the client’s shopping experience, and packing is definitely one of them. We always give the best packing and shipment to make sure cargo is well protected.
4. sprit of contract: do you honor the contract?
We understand once the contract is signed, it’s singed. We are not supposed to change the price or shipment date or payment term or any other terms after confirmation. The spirit of contract is the foundation of a mutual benefits cooperation.
5. compensation policy. Do you solve the quality claim?
We do compensate our client for any quality issue. Even though it rarely happened. We treat client’s satisfaction over anything. We will not hesitate to cover your loss caused by quality issue. But you don’t have to worry about this, we know it’s better to avoid any defective products being shipped to the end user. As I explained earlier, we always put inspection before cargo left our factory warehouse.
6.recent sales scale: selling amount and destination market
We sold quite well this year, I can say we have just created a record and reached the historical height of sales. In terms of sales amount, We are among the top 10 from China. Our main markets include M.E., Europe and USA
7. Other client's reference, in the same market
we have regular customers in Europe and the US, if you are also in the region, I can provide you some reference so that you can call them and check our market reputation.
8. sales personal achievement and personality.
Regarding myself, I have done this job for 10 years and believe I'm quite experienced in this field. In order to serve our client better And get trusted, all our sales people really spent a lot of time learning from our engineers and technical team. Each area has a dedicated sales staff to ensure our professionalism and service quality